Flu Season Information 2018

Flu vaccine is offered free to individuals who are eligible. Please see below for information. 

 

Eligibility:

• those aged six months to under 65 years in clinical risk groups

• pregnant women

• those aged 65 years and over

• those in long-stay residential care homes

• carers

 

Child flu nasal vaccine:

• Children aged two or three years old (vaccinted at the surgery)

• Children who are 4 years old are also eligible for flu vaccination provided they were 3 on August 31 2018 (vaccinated at the the surgery)

• Children in reception class and school years 1, 2, 3, 4 and 5 (via their school)

• All children with a health condition that puts them at greater risk from flu.


Further information on which children are eligible each year can be found at:

www.nhs.uk/child-flu

 

Over 65’s

The adjuvanted trivalent vaccine (aTIV) for all 65s and over. NHS England

has recommended that the adjuvanted trivalent influenza vaccine (aTIV) be

made available to all those aged 65 and over in 2018/19. This is the most

effective vaccine currently available for this group

 

Under 65s

The quadrivalent vaccine (QIV) for 18 – under 65s at risk. NHS England has

recommended that adults aged 18 to under 65 in clinical at-risk groups are

offered the quadrivalent influenza vaccine (QIV) which protects against four

strains of flu.

 

You can book an appointment in one of our flu clinics or alternatively you can attend one of our walk-in clinics.

However all children must have booked appointments for the flu.

 


 

Extended Hours for appointments:

Due to high demand for appointments, from the 2nd April 2016 we will be offering new extended hours, please see days and times listed below:

 

Monday-Thursday: 

7am-8am (Doctor Only)


Monday-Thursday:

6:30pm-8pm  (Doctor and Nurse)

Saturday: Times will vary (call reception for more info) Doctor Only

 

Appointments are limited and pre bookable only. Some appointments will be made available online but please follow online rules. 

Urgent appointments on the day are subject to availability. Once these are filled we cannot make room for extra slots and patients will have to contact 111 service to access out of hours doctors if they need to see a doctor or other appropriate health care urgently.

Appointments can only be booked from 2 weeks in advance and on the same day subject to availability.

No repeat prescriptions will be issued during these times but you can leave your order at reception and it will be processed in the next 48hours not including weekends.

During extended hours our administrative capacity is limited so please do not call or approach reception for any of the following reasons:

 

  • To try and book appointments outside the extended hours
  • To enquire about your appointments at the hospital/other healthcare providers
  • To enquire about non urgent queries.
  • For results
  • For follow ups regarding an on-going issue.

 

These queries can be addressed during the normal hours of 8.45 – 18.30 Monday to Friday (lines closed Wednesday afternoon from 13.00).

 

Please make sure you arrive on time for you appointment as this is not a walk-in service and we may turn you away if you are more than 10mins late.

 

The front door may be closed when you arrive for your appointment but please ring the doorbell and reception will open. Please also look at posters on the door for any up-to-date information. 

 

 

New patients are also welcome to book an appointment.
If you would like to book an appointment or require more information please contact the surgery.

Disabled Access
The Surgery has full disabled access.

 

A new automatic main front door

We now have an automatic main front door to make it easier for disabled people to access the surgery.

 

 

Friends and Family Test in General Practice

 

From 1st December 2014. it is a contractual requirement that all GP Practices undertake the NHS Friends and Family Test (FFT).  

The Friends and Family Test is a feedback tool that supports the fundamental principle that people who use NHS Services should have the opportunity to provide feedback on their experience that can be used to improve services.  It is not a traditional survey, it is a continuous feedback loop between patients and practices.

The primary aims of the FFT are to:

  • gather useful feedback from people who use services that can be fed directly to staff that provide their care, in a simple format, in near real time
  • identify areas where improvements can be made so practical action can be taken
  • inform current and prospective patients about the experiences of those who use the practice service

The FFT is anonymous and we welcome any feedback that you wish to give the Practice.

Questionnaires are available from reception and will be available on line Monday 1st Dec.

 

Please go to the friends and family test banner to complete.

 

Electonic Prescription Service
 
From 11th September 2015 we will be able to send prescriptions electronically to your nominated pharmacy and you will be able to collect your medicine directly from the chemist. If you wish to use this facility then please make sure to tell us who your nominated pharmacy is.  

 

Private Childhood Immunisations

 

The surgery is only able to provide routine childhood vaccines according to the NHS schedule. Where parents wish their children to have additional vaccines, they will need to approach a private provider.